A family friendly business allows for happy workers. When workers are happy, they have higher levels of productivity, produce higher sales, perform better in leadership positions, receive higher performance ratings and higher pay. A family friendly business can result in a dynamic working environment that results in an unparalleled level of success and achievement.

Leadership in family business requires owners to understand that everywhere they go, they are teaching attitude. It is imperative that families pay attention to their family culture. Positivity or negativity can be elements in a family, and it's important to realize that attitude is a choice. Choosing a positive attitude is one key to establishing confident leadership.

There are calculated risks in life, and in family business there are many risks. Disagreement among family business owners is one example. A requirement for how to handle family business dispute resolution should be included in the family business Shareholder Agreement. The Agreement should be clear and provide binding dispute resolution procedures.

Family business stories are an excellent resource and can provide insight into the values of elder business owners. Business owners oftentimes memorialize their family business stories in a letter addressed to future generations. Before writing a letter, elders are encouraged to reflect on their values and think about the advice they want to share with future family business leaders.