The Glue that Holds Families & Businesses Together

Successful family business relationships are key to holding a family business together. Some of the qualities families in business must have to be successful include: shared values, shared power, traditions, willingness to learn and grow, activities to maintain relationships, genuine caring, mutual respect, ability to support each other, privacy and boundaries.

Nepotism in Family Business

business-successNepotism is the practice of showing favoritism toward one’s family members or friends in economic or employment terms, for example, granting jobs to friends and relatives, without regard to merit. Such practices can and do have damaging effects on businesses. They can erode the support of other employees, reduce the quality and creativity of management and diminish the importance of competence and high-level performance.

In many smaller family-owned businesses, nepotism is viewed in positive terms, often because it is a cheap source of labor, and is considered a synonym for “succession.” This rationale is a mistake. Competence must be the criteria for employment, followed by years of consistent, high level performance that can lead to succession.

Nepotism is neither good nor bad, in and of itself. It only takes on a positive or negative charge in the context of how one has raised one’s children. I believe that the task of being a parent is simply this, “To raise responsible adults who have high self esteem and can function independently in this world.”

This process involves instilling those values that will lead to competent employees – honesty, integrity, dependability, respect for others, being industrious and doing one’s best in every endeavor.

Failure to teach these principles opens the door to children feeling entitled – believing that they are the privileged and should be given everything. This deficiency becomes a ripe incubator for problems to emerge when the child works in the family business. Children who come to the business with an attitude of entitlement will think they are exempt from the rules that apply to “ordinary people.” They often don’t understand that they must earn their place in the company through hard work and consistently-demonstrated competence. A seemingly small thing like coming to work on time is an example.

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Family Psychology Affects Success in Family Business

business-successIn family business, there is a clearly defined but invisible control mechanism called the family system. This system is often referred to as the family business psychology. In family business, the keys to implementing solutions to business problems are often locked up in the psychology of the family. Business solutions cannot be effective if family business psychology is ignored.

It’s In the Sauce

business-successWhen a family business adopts a mission statement that spells out the business rules of engagement, the members of the family working for the business have something to anticipate. When it's possible to look forward to what lies ahead for a family business, a forward-looking approach and outlook is developed.